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Breno Basilio
Professional Background
Breno Basilio is a seasoned professional and entrepreneur with a wealth of experience in the technology and sales engineering sectors. With an illustrious career trajectory that spans over several high-profile roles, Breno has culminated a formidable skill set that embodies leadership, technical aptitude, and customer-centric solutions. He is also the proud owner and founder of Muléke Surfboards, where he combines his passion for surfing with innovative design. Breno's career has been primarily rooted in his significant contributions at Smart-X Software Solutions Ltd., where he held multiple senior leadership roles over many years. His career path showcases a commitment to yielding successful outcomes for organizations and customers alike.
Breno started his journey in the technology realm at Quest Software, where he honed his skills through various progressive roles, such as Technical Support Engineer and later moving through the ranks to become the Managing Principal of Business Value Solutions and Special Projects. His extensive background in pre-sales and customer success has enabled him to develop robust strategies for improving customer experiences and achieving substantial sales growth across the Americas and beyond.
Education and Achievements
Breno Basilio’s academic background includes studying Bachelor of Science in Computer Engineering from Virginia Tech, where he developed a strong foundation in both software and hardware engineering principles. In addition to his formal education, Breno also studied at the Great Demo! program, which is renowned for coaching professionals on how to present technology concepts effectively and maximize their impact. This educational experience has undoubtedly complemented his acumen in customer experience and sales engineering.
High school education at Webster County High School provided the essential groundwork for Breno’s success and fostered his ambition to thrive in the world of technology. This robust educational foundation has paved the way for Breno's multi-faceted career across various roles and organizations.
Entrepreneurship and Innovation
As the owner and founder of Muléke Surfboards, Breno channels his love for surfing into crafting high-quality surfboards tailored to the unique needs of surfers. This venture showcases his entrepreneurial spirit and dedication to quality craftsmanship, which reflects his broader professional approach centered around customer satisfaction and continuous improvement.
Recognized Leadership in Technology
Breno’s tenure at Smart-X Software Solutions ltd. was marked by impressive innovation and leadership in various roles, including Global Vice President of Sales Engineering. In this capacity, he was responsible for driving sales strategies and managing engineering teams to exceed ambitious business goals on a global scale. His leadership skills were further demonstrated when he served as Global Vice President of Pre-Sales and Customer Experience, where he significantly enhanced customer engagement and satisfaction.
His roles at Smart-X required a blend of technical knowledge, business acumen, and the ability to lead diverse teams across various regions, including the Americas, Australia, and New Zealand. Breno's expertise in pre-sales management, enhanced customer experience, and technology sales was recognized across the organization, contributing to overall growth and success.
Breno's earlier positions, such as Senior Director of Pre-, Post-Sales, Customer Success, and Support for multiple regions, illustrate his comprehensive understanding of the technology sales lifecycle and highlight his capability to navigate complex customer requirements and technical challenges. His skills extend to pre-sales strategy, customer support optimization, and the execution of cross-functional teams to achieve demanding objectives.
With his foundational years at Quest Software, Breno was instrumental in initiatives that involved extensive customer interactions, creating valuable business solutions tailored to clients' specific needs. His adept problem-solving abilities and technical prowess facilitated successful outcomes in challenging environments, ensuring clients received the highest level of service.
A Passion for Technology
Breno's passion for technology is unmatched. For example, he served as a Unix and Windows System Administrator at Virginia Tech, where he not only managed the systems but also engaged in research projects that cemented his technical skills. His early interest in technology paved the way for his expansive career in IT, and he continues to embrace new technological trends and innovations.
Continuous Growth and Learning
Breno's ongoing commitment to personal and professional development is clear through his varied educational experiences and career choices. His continuous learning mentality has enabled him to stay ahead in the fast-paced technology domain, ensuring he remains a valuable asset in any organization he is part of.
Community Engagement and Mentorship
Beyond his professional commitments, Breno is known for his dedication to community engagement and mentorship. He often shares his knowledge and insights with aspiring professionals in the tech industry, championing the importance of education and perseverance. His journey serves as an inspiration for many seeking careers in computer engineering and sales engineering.
Conclusion
In summary, Breno Basilio's career exemplifies a remarkable journey when it comes to technology and entrepreneurship. With a robust educational background from Virginia Tech and significant leadership roles in various organizations, he stands out as a visionary in the field of computer engineering and customer experience. His innovative surfboard venture further highlights his connection to his passions outside of work, making him a well-rounded individual who continues to inspire others through both his professional endeavors and personal pursuits. Breno's relentless drive, adaptability, and customer-focused mentality underline his contributions to each of the organizations he has been a part of, ultimately exemplifying his dedication to excellence and continuous improvement in the technology landscape.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.