Suggestions
Brandon Gresham
Technologist
Professional Background
Brandon Gresham is a seasoned software engineer with extensive experience in innovative problem-solving and solution development. With a deep understanding of various technologies and a commitment to delivering practical solutions, Brandon has made significant contributions to multiple projects throughout his career. His work at the University of Utah is particularly noteworthy, where he has played pivotal roles in system design, implementation, and integration, leveraging his polyglot programming skills to drive technology solutions that facilitate organizational efficiency and enhance user engagement.
Brandon's professional journey began in the U.S. Navy as an Information Systems Technician, where he honed his technical and problem-solving skills. This foundational experience paved the way for his further studies in computer science. Brandon has held several key positions at the University of Utah, culminating in his role as CRM Product Manager. His extensive hands-on experience as a Senior Software Design Engineer, Systems Developer, and Web Developer enriches his perspective on software development, enabling him to lead with a user-driven, cross-functional approach.
Education and Achievements
Brandon Gresham's academic journey is marked by excellence. He earned a Bachelor of Science in Computer Science, graduating Summa Cum Laude from Weber State University, showcasing his dedication and aptitude in the field. Prior to this accomplishment, he received an Associate of Science in Computer Science with High Honors from Salt Lake Community College. These academic achievements reflect his commitment to continuous learning and mastery of complex technical concepts, which he has successfully translated into practical applications throughout his career.
Highlighted Contributions
Central Salesforce CRM Implementation
One of Brandon's significant achievements includes the construction and rollout of a central Salesforce CRM program for the University of Utah. This initiative involved the strategic procurement and implementation of Salesforce Marketing Cloud, effectively consolidating over 70 instances of MyEmma used across the campus. With this migration, Brandon improved operational efficiencies, notably enhancing the distribution of the university's primary newsletter, which now reaches over 80,000 email communications weekly.
Brandon's prowess in negotiation and collaboration came to the forefront during this implementation, as he facilitated dialogues between central IT and various business and IT offices within the university. His efforts ensured the onboarding of common Service Cloud functions that empowered key university departments, including Financial Aid & Scholarships and Equal Opportunity, to better serve students and staff alike.
HR/Payroll Systems Expertise
Beyond CRM solutions, Brandon has provided invaluable technical expertise for critical HR and Payroll systems, including PeopleSoft HR and Kronos. His ability to bridge communication gaps between disparate teams — including business stakeholders, software developers, network engineers, and QA team members — has proven essential in streamlining operations and enhancing system functionality.
Enhanced Security Protocols through 2FA
Understanding the importance of security in today’s digital landscape, Brandon took the initiative to design and implement a custom two-factor authentication (2FA) application. This innovation not only bolstered the university's security profile but also significantly improved the onboarding process for over 500,000 employee accounts, encompassing all VPN logins and service accounts. His focus on enhancing user accessibility while maintaining robust security measures demonstrates his commitment to empowering users through thoughtfully designed technological solutions.
Organizations and Roles
Brandon’s multifaceted career at the University of Utah reflects a consistent trajectory of increasing responsibility and impact. His early roles as a Java Swing Developer Intern, followed by positions leading to the Senior Software Design Engineer, demonstrate his rapid professional growth. In addition to his technical roles, his recent position as CRM Product Manager signifies his leadership capabilities and strategic vision in aligning technology with organizational goals. Brandon’s experience across these roles underscores his adaptability and expertise in navigating a variety of technological landscapes.
Conclusion
In summary, Brandon Gresham stands out as an experienced software engineer who brings a unique blend of technical acumen, strategic insight, and user-centric design principles to the table. His contributions, particularly in CRM implementations and HR systems, highlight his ability to address real-world challenges through effective solutions. Whether navigating complex integrations or enhancing security protocols, Brandon’s commitment to a polyglot, iterative, and cross-functional approach positions him as a thought leader in the software engineering domain. He continues to seek out interesting problem spaces where he can work collaboratively with like-minded individuals, further refining his skills and delivering high-quality products that empower users across the educational landscape.