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    Brandon Ercoline

    Solutions Engineer at Quantum Metric

    Professional Background

    Brandon Ercoline is a seasoned professional with over 15 years of extensive experience in the realm of digital analytics, site optimization, personalization, and client relationship management. His career has predominantly focused on online and eCommerce technology projects that have yielded positive customer outcomes. Brandon takes pride in his ability to lead global teams and navigate diverse personalities within demanding environments, ensuring that the projects he oversees meet and exceed expectations.

    With a rich background in technology implementation and deployment, Brandon brings a rare combination of technology credentials and business analysis expertise to the table. He is known for advocating a data-driven and customer-centric approach, which he believes is essential for achieving relevance and competency within the industry. Mastering these fundamental elements allows him to drive sustainable success for organizations at scale.

    His management style is characterized by his ability to foster collaboration, encourage the development of natural talents, and enhance skill sets within his teams. Driven by the goal of delivering world-class customer experiences, Brandon emphasizes the importance of aligning digital analytics with effective site optimization and personalization techniques.

    Education and Achievements

    Brandon graduated with a Bachelor of Business Administration in Computer Information Systems from Texas State University. This academic foundation has paved the way for his extensive career in technology and analytics. Over the years, he has accumulated an impressive range of past roles across various leading organizations including National Instruments, Mattress Firm, Whole Foods Market, and Dell. In each of these positions, Brandon has made significant contributions to team performance, site functionality, and comprehensive business analysis.

    At Quantum Metric, where he currently serves as a Solutions Engineer, Brandon leverages his years of experience to enhance digital capabilities for clients, ensuring that their sites are optimized for an outstanding user experience. Prior to this role, he served as Sr. Manager of Site Optimization and Strategy at Mattress Firm, where he applied his expertise to refine the online customer journey while driving strategic initiatives based on data analysis.

    Throughout his career, Brandon has worked in various capacities that further showcase his expertise. As a Senior Site Optimization Lead/Analyst at National Instruments, he was instrumental in implementing analytics reporting and site enhancements that directly correlated with improved customer engagement metrics. Similarly, during his tenure at Whole Foods Market, he successfully led efforts in site optimization and served as a Digital Analytics Manager, where he utilized tools such as Adobe Analytics and Google Analytics to inform business decisions.

    Brandon's previous experience at Dell includes several influential roles ranging from Business Analyst to Global Site Optimization and Personalization Lead Analyst. His deep knowledge of digital analytics tools, site optimization methods, and team leadership was critical in driving initiatives that enhanced customer interactions and contributed to overall business growth.

    Areas of Expertise

    Brandon has cultivated a comprehensive skill set throughout his career, establishing himself as a go-to expert in digital analytics and optimization. His areas of expertise include:

    • Digital Analytics: With more than 8 years of hands-on experience using Adobe Analytics and Google Analytics, Brandon is equipped with the tools to analyze user behavior and improve online interfaces.
    • Site Optimization and Personalization: Brandon has over 15 years of experience utilizing the Adobe/Omniture suite, Optimizely platforms, and VWO, enabling him to create tailored and effective online experiences for users.
    • Tag Management and Session Replay: Proficient in using tools like Tealium, Adobe DTM, and Full Story, Brandon is skilled in implementing comprehensive tag management strategies and analyzing session replays to inform optimization efforts.
    • Business Analysis: He has managed interdepartmental coordination with over 25 teams, ensuring that various stakeholders are aligned in their goals and objectives.
    • Technological Proficiency: Brandon possesses a robust understanding of jQuery, JavaScript, CSS, HTML, and React, which allows him to bridge the gap between technical requirements and business needs effectively.
    • Agile/Scrum Methodology: His expertise in Agile methodologies fosters a collaborative and flexible work environment, promoting efficiency and continuous improvement.

    Brandon's dedication to data integrity and best practices has made him a mentor and coach within his teams, earning him a reputation as a successful team builder. He is passionate about using data analysis to advocate for continuous improvement across processes and standards, ultimately leading to enhanced user experiences and business successes.

    tags':['digital analytics','site optimization','customer experience','business analysis','technology implementation','growth hacking','client relationship management','team leadership','eCommerce technology','Adobe Analytics','Google Analytics','optimization techniques','data analysis','Agile methodology','content management','web analytics'],

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    Brandon Ercoline
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    Location

    Round Rock, Texas, United States