Vincent Bonhomme

Vincent BONHOMME is an accomplished professional with a diverse background in customer experience, innovation, digital marketing, and project leadership.

He has a strong educational foundation, having studied Master Monnaie, Banque, Marchés Financiers, and specialized in Métiers bancaires et Gestion de portefeuille at Université Paris-Est Créteil (UPEC), as well as completing a Licence in Économie at Universidade Nova de Lisboa.

Vincent has held key roles in various organizations, including Responsable expérience client at BIOGARAN, Chef de projet experience client at BIOGARAN, Responsable de Projets Digital & Innovation at La Banque Postale, and Chef de projets marketing omnicanal at Société Générale, among others.

He brings extensive expertise in areas such as semantic analysis, CSAT, NPS, B2B, customer satisfaction, distribution strategy, design thinking, lean startup, agile methodology, omnichannel marketing, and customer-centricity to his roles.

Vincent BONHOMME's career highlights his proficiency in data management, customer experience enhancement, and leading end-to-end customer journeys. He is known for his innovative approach and a focus on customer delight.

His background as a Manager in Consulting Banque de Détail at Accenture France and as an Analyste Financier at Société Générale showcases his well-rounded skill set and expertise in digital transformation and project management.

With a strong emphasis on digital innovation and a customer-centric mindset, Vincent BONHOMME continues to make significant contributions to the fields of customer experience and innovation.