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    Bob Waterhouse

    Experienced Multi-Site Retail Manager

    Bob Waterhouse is a performance-driven and organized professional with extensive experience in business operational and financial streams in a defined region.

    His expertise includes operations management, process improvement, reports & documentation, training & development, performance evaluation, customer-centered service, profit & loss management, communication & negotiation, budgeting & forecasting, and strategic planning & implementation.

    Bob holds a PGCE in Religious Studies and English from Trinity College, Carmarthen, and a Bachelor of Arts (B.A.) in Theology/Theological Studies from the University of Wales Trinity Saint David.

    He has held various roles such as Senior Supervisor at Trespass, Multi-Site Books Manager at WHSmith, Operations Manager at NGC Corp Group Europe, Customer Support Operations Manager at Waterstones, Shop Operations Project Coordinator at Waterstones, Returns Analyst (secondment) at Waterstones, Hub Support Manager at Waterstones, and Operations Systems Advisor at Waterstones.