Bob Ferris

Bob Ferris is a highly skilled and engaged professional known for achieving broad operational results and fostering winning teams in various industries like financial services, lending, mortgage, real estate, and hospitality.

With a proven track record in strategic planning, KPI analysis, and budget forecasting, Bob has managed call centers with over 100 routing queues and 30,000 calls per month, while excelling in brand management, sales, and business development.

His leadership excellence extends to human resources, client relationships, and implementing scalable technology solutions, driving growth and profitability through innovative strategies and operational efficiencies.

Bob's extensive background includes roles such as Director of Operations at CAPITAL ASSET MANAGEMENT, Vice President of Financial Services-Call Center Operations at Resortcom International, and Vice President of Franchise & Construction Operations at Blue Haven National Management, Inc.

He has also held positions at Winners Financial, Inc., GMAC Mortgage Corp., Sewco Inc., Ferris Enterprises, and Great American Bank, demonstrating a diverse skill set in operations, project management, and business development.

Bob Ferris has pursued specialized education in areas like OREA courses, technology, and software, complementing his hands-on experience and expertise in optimizing performance and driving operational success.