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Blake Norman
Leader in Marketing/Branding, Ecommerce Strategic Development, Customer Success
Blake Norman is an accomplished e-commerce professional currently serving as the VP of Ecommerce at PLAE (plae.co), a customizable footwear brand.1 With a strong background in marketing, digital strategy, and customer success, Blake has played a key role in driving PLAE's online sales and customer engagement initiatives.
Career Highlights
Blake's career journey includes several notable positions:
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VP of Ecommerce at PLAE: In this role, Blake oversees the overall online direct-to-consumer business strategy, including new product launches, seasonal updates, and promotional calendars.1
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Director of Ecommerce & Digital Marketing at PLAE: Prior to his current position, Blake held this role where he focused on maximizing the use of PLAE's eCommerce platform, creating site strategy and performance optimizations, re-platforming the entire site, building the customer success team, growing email CRM revenue, and launching a community affiliate program.1
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BlogHer: Blake held various positions at BlogHer, including Director of Client Services, Senior Manager of Client Services, and Manager of Client Services.1
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Charles and Helen Schwab Foundation: He worked as a Loyalty Programs Coordinator.1
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US Department of State: Blake served as an International Organization Affairs Intern.1
Education
Blake Norman holds the following educational qualifications:
- Bachelor of Science in Business Administration with an option in marketing from California State University - East Bay (2005)1
- Associate of Arts in Liberal Arts from Diablo Valley College (2002)1
- Shoptalk Retail Education Certificate (April 2022)1
Expertise and Achievements
Blake is known for his expertise in:
- E-commerce strategy and implementation
- Digital marketing
- Customer engagement and loyalty programs
- Platform optimization and re-platforming
- Team building and leadership
At PLAE, Blake has been instrumental in developing strategies to drive lifetime value in an industry where customers typically make infrequent purchases. He has helped implement a customized loyalty and referrals program that has resulted in 50% more repeat purchases annually.2
Blake Norman is described as "a doer and a thinker with natural leadership capabilities, and a positive attitude that just won't quit"3, highlighting his dynamic approach to e-commerce and digital strategy.