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    Birgit Plietzsch

    User Researcher at The Scottish Government

    Birgit Plietzsch is an experienced and versatile User Researcher with a strong background in project management. She has a proven track record of driving exceptional digital service development and delivery while adhering to Government Digital Service / Digital First standards. With expertise in open source and open standard agile environments, Birgit is skilled in all aspects of User Research, from shaping research questions to analysis and reporting. She is experienced in applying qualitative and quantitative methods to deliver valuable user insights throughout agile projects. As a strong inspirational leader, Birgit excels in coaching individuals and driving learning & development programs to upskill teams. Seeking challenges to further develop her skills and make a difference within organizations, Birgit is a valuable asset with a wealth of experience.