Bianca Berchtold

Bianca Berchtold is a dedicated professional with 3 years of experience developing and implementing innovative strategies to enhance operational efficiency.

Bianca specializes in help desk support, system upgrade/maintenance, troubleshooting, end-user support, project management, customer service, IT tech support, configuration & upgrading, problem resolution, and excellent communication.

She is known for her strong passion for troubleshooting and resolving end-user issues, as well as her ability to drive continuous process improvements in IT help desk operations.

With a background in Computer Systems Networking and Telecommunications as well as Biology, Bianca has a solid educational foundation.

Currently serving as a Designated Support Engineer at Sinch, Bianca has previously held roles such as Senior Implementation Technician at SICOM Systems, Inc., Technical Support (Intern) at NOBEL Systems Inc, Tutor and Systems Support Technician Assistant at ITT Technical Institute-Kennesaw, and Temporary Administrative/Data Entry at Manpower.

She is recognized for her leadership skills, exceptional communication abilities, commitment to service excellence, strategic thinking, problem-solving skills, and effective time management.

Bianca Berchtold is open to new opportunities and welcomes connections to explore potential collaborations.