Bhumika Arora

Bhumika Arora is a seasoned professional with over 15 years of experience in customer success, consulting, and coaching.

As the Founder of Ruffday, Bhumika specializes in providing practical guidance on customer success planning, strategy, and execution.

She is a recognized Customer Success Coaching Thought Leader with expertise in customer retention, communication, and coaching.

Bhumika holds an MBA from Hult International Business School and has studied Finance and Accounting at ACCA along with completing IGCSE at the International School of Lusaka.

Her diverse background includes roles such as GTM Growth Advisor at Think & Grow, Guest Lecturer at Toronto School of Management, and Advisor & Investor at CS Angel.

Bhumika has also served in various leadership positions in organizations like ReadyMode, Pluralsight, Udacity, and Plate IQ, where she contributed to the growth and success of customer success teams.

She has been involved in advisory, coaching, and teaching roles, sharing her insights with professionals in the customer success domain.

With a rich professional history that includes positions at PwC, BCG Digital Ventures, and other startups, Bhumika brings a wealth of experience to the table.