Bharat Shah

Bharat Shah is the Vice President of Call Center Analytics & Orchestration at ShoreGroup, located in Acton, Massachusetts. He possesses over 20 years of experience in both entrepreneurial ventures and large corporations, focusing on applied analytics and orchestration within call center operations. His professional background highlights a strong emphasis on business development and operational excellence, making him a seasoned leader in his field.1

Shah's role involves leveraging data analytics to enhance call center performance and improve customer interactions, contributing to the overall efficiency and effectiveness of service delivery at ShoreGroup.