Bibin Shivas' career has included a variety of roles across multiple industries, ultimately leading to his current position as Head of Customer Success for APAC at Coursera. Before joining Coursera, Shivas was a core member of the LinkedIn India team as Head of Sales Operations and Strategy, where he helped craft their talent strategy and execute their financial plan. He has also founded his own management consulting firm and worked at IBM, Hewlett Packard, and Cognizant Technology Solutions in various roles.

Shivas has an impressive educational background, with a Mechanical Engineering degree from the National Institute of Technology Calicut, a Graduate Course in Public Policy from The Takshashila Institution, and a PGDM in Strategy and Operations from the Indian Institute of Management Bangalore.

As a seasoned general manager, his specialties include customer success, retention, renewals, churn, business analysis, business development, consultative selling, organization design, sales support, presales, project management, outsourcing, strategic planning, business consulting, growth strategy, social media, and the Internet. He believes that by creating businesses with an inspiring mission and impact at scale, we can change the face of higher education around the world.