Betty Yan Liu

Betty Yan Liu is the Founder and CEO of The Return Company, which focuses on providing digital solutions for managing large item returns in the e-commerce sector. With over 20 years of experience in logistics, she has developed expertise in trade strategy and operations within the shipping and logistics industry.2

Before founding The Return Company, Liu achieved notable success in various roles. She is recognized for her strong work ethic and deep knowledge of logistics, which enable her to offer hands-on guidance to businesses.1 Liu's entrepreneurial journey began early; she achieved financial independence at the age of 15 by opening three street stores in Beijing.3

Liu's leadership at The Return Company is characterized by a commitment to solving reverse logistics challenges, particularly in the furniture sector, making her a key player in enhancing customer experiences related to product returns.4 Her professional background and strategic vision have positioned her company as a significant player in the e-commerce logistics landscape.