Benjamin .Timmons

Benjamin Timmons is a highly skilled professional with over 15 years of Customer Success experience in the SaaS industry, focusing on building top-tier Customer Success infrastructure.

He completed his Master of Business Administration (MBA) at Mannheim Business School with a GPA of 3.8, and his Bachelor's in Economics, Finance, and International Business at Ohio University with a GPA of 3.75.

Throughout his career, Benjamin has held key positions such as VP Customer Experience at Pleo, Vice President of Customer Success at Singular, and various leadership roles at Optimizely, ADTELLIGENCE GmbH, and other organizations.

His expertise lies in motivating teams, implementing scalable processes, and leading small to medium-sized SaaS businesses towards excellence in Customer Success.

Benjamin Timmons' educational background and vast experience in the industry have honed his skills in customer relations, strategic planning, and operational management.

Passionate about Customer Success, he brings a dynamic approach to building and optimizing Customer Success programs for SaaS companies.

With a rich history of successful ventures and roles, Benjamin Timmons continues to be a driving force in the realm of Customer Success and operational leadership.