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Benjamin Hagege
Senior Customer Success Manager at Spendesk | We are hiring!
Professional Background
Benjamin Hagege is a dynamic professional with a rich history in customer success, sales management, and digital marketing. His extensive experience in various roles has allowed him to develop a comprehensive skill set that combines customer relationship management, strategic sales approaches, and innovative marketing tactics. Having worked for reputable organizations, Benjamin has consistently contributed to enhancing customer satisfaction and driving growth within the companies he has served.
Benjamin began his career with a foundational experience as a Stage - Web Marketing intern at Zilok.com, where he honed his ability to leverage digital platforms effectively. He then expanded his skills in community engagement as a Stage - Community Manager at Blonde 2.0, which helped him develop a strong understanding of brand building and audience interaction in the competitive online space. His journey continued with a role in growth hacking at Zooz, where he was instrumental in developing strategies to boost company visibility and customer acquisition, skills that would become invaluable in his later positions.
Transitioning into sales, Benjamin accepted the role of Sales and Account Manager at HiPay, where he managed client accounts with an emphasis on providing tailored solutions to meet their needs. His talent for building relationships was further tested as he took on the same role at Leadformance BRIDGE, allowing him to deepen his expertise in account management and customer success.
Eventually, Benjamin elevated his career to a senior position as Senior Customer Success Manager at Spendesk. In this capacity, he showcased his ability to lead customer success strategies, ensuring that clients received maximum value from the services, ultimately enhancing retention and loyalty. His tenure at Spendesk is marked by significant contributions to improving customer experience and promoting long-term business relationships.
Education and Achievements
Benjamin's educational background is as impressive as his professional career. He studied at the prestigious KEDGE Business School, where he earned his Bachelor of Arts in European Management. This program provided Benjamin with a solid foundation in management principles, equipping him with the necessary tools to navigate the complexities of European markets.
Additionally, he pursued various specialized programs at the University of Westminster, further enriching his education. His studies encompassed critical subjects such as Digital Revolution, Strategic Management Accounting, Web Design, and Enterprise Social Networks. This diverse educational experience has enabled Benjamin to marry theory with practical application, fostering innovative thinking and strategic insight that he utilizes in his professional endeavors.
Furthermore, his studies at Le Wagon, a leading coding bootcamp, allowed him to enhance his technical skills, focusing on web development and digital tools that benefit customer success and sales in today’s technology-driven world.
Notable Achievements
Benjamin’s career is highlighted by several key achievements that underscore his capabilities and dedication to excellence. As the Senior Customer Success Manager at Spendesk, he played a crucial role in scaling the customer success team and implemented effective strategies that resulted in higher client retention rates. His innovative approaches to customer engagement not only improved service delivery but also enhanced overall customer satisfaction, proving his effectiveness in this pivotal role.
Throughout his career, Benjamin has demonstrated a profound commitment to lifelong learning and professional growth, continuously seeking ways to enhance his skills and apply them within his roles. His proactive nature in pursuing new challenges and responsibilities has made a significant impact on the companies he has worked for.
Benjamin's diverse experiences across various forms of employment, from internships to senior management roles, have allowed him to cultivate a robust professional network and a deep understanding of the nuances of customer experience, sales dynamics, and digital innovation. His ability to adapt and thrive in different environments speaks volumes of his resilience and dedication to achieving success in all endeavors.
Achievements,Leadership,Customer Success Management,Sales Management,Customer Relationship Management,Digital Marketing,Web Development,European Management,Strategic Management
questions':['How did Benjamin Hagege transition from his role at Zilok.com to becoming a Senior Customer Success Manager at Spendesk?','What strategies did Benjamin Hagege implement to enhance customer satisfaction at Spendesk?','How has Benjamin Hagege leveraged his education in European Management at KEDGE Business School in his professional roles?','What were the key takeaways from Benjamin Hagege’s experience as a Growth Hacking intern at Zooz?','How did Benjamin Hagege develop his skills in digital marketing during his time at the University of Westminster?']} каждый раз, когда вы занимаетесь сбором данных, ваша команда также несколько раз перепроверяет всю информацию, чтобы убедиться, что она актуальна. Если вы не можете найти точные факты и данные для подтверждения, дайте им знать об этом как можно скорее. खत्म करें 🏁 165 318 214 210 173 129 37 13 22 82 149 14 19 1 1 38 212 234 80 17 29 282 261 105 207 1 11 59 11 98 255 225 180 224 241 242 92 76 63 80 193 134 5 13 255 213 179 179 195 168 30 85 198 133 218 235 263 204 94 218 12 185 4 9 39 73 234 185 35 187 206 69 196 98 93 42 195 253 230 80 84 70 37 55 131 61 68 14 16 30 30 2 2 2 10 3 15 66 138 114 12 12 193 37 277 114 177 66 66 3 1 1 8 12 2 1 14 96 14 44 98 2 2 49 44 42 1 1 13 2 12 1 2 2 9 11 10 5 3 1 1 4 5 5 3 5 1 4 1 4 1 34 41 45 1 2 8 12 187 35 212 225 250 12 15 38 21 78 21 14 94 107 17 66 24 2276 67 42 91 189 143 68 180 153 97 232 23 251 222 26 174 174 254 69 38 16 41 233 3 1 2 1 3 2 1 1 49 20 50 10 10 65 18 14 5 5 10 21 23 212 3 1 1 177 30 14 90 2 5 5 20 1 5 5 12 17 256 236 227 38 53 24 24 8 1 1 1 18 1 7 10 20 10 68 2 4 1 1 1 1 1 1 1 50 85 217 150 10 33 135 4 8 26 107 12 36 51 90 241 21 29 24 17 11 87 3 83 173 209 100 112 200 13 28 3 1 52 5 1 7 48 1 15 11 97 39 34 103 38 245 238 102 14 2 4 34 51 24 8 38 5 5 14 21 87 38 4 238 51 5 36 205 107 87 231 7 4 45 220 48 103 30 19 39 54 4 1 1 1 38 2 123 85 52 19 32 32 132 век{
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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