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Ben Tilley
Head of Reward at Westpac
Professional Background
Ben Tilley is a dynamic leader and an accomplished senior human resources professional known for his strong commercial focus and ability to deliver strategic and tactical business results. With extensive experience across the Asia Pacific region, including diverse sectors such as Financial Services, Pharmaceutical, Consulting, Manufacturing, and Technology, Ben has successfully led human resources and sales functions in both turnaround and growth environments. His ability to develop people and foster team collaboration is commendable, and he is known for setting clear strategies while motivating teams to achieve their goals.
For over two decades, Ben has honed his skills, exhibiting a hands-on approach to leadership when necessary. His tenure working at the Board, CEO, and Executive levels has given him a solid foundation to provide critical advice on various aspects of human resources. Ben's human resources capabilities include performance and reward management, operational leadership, strategic operational alignment, and change management. His core competencies extend to fostering a focus on customer service, performance excellence, critical thinking, problem-solving, and effective communication.
Education and Achievements
Ben Tilley has pursued a comprehensive academic path to supplement his extensive professional experience. He holds a Master’s degree in Organisational Development and Strategic Human Resource Management from the University of New England in Australia, signifying his commitment to understanding complex organisational dynamics and ensuring effective HR strategies. Furthermore, Ben has achieved a Dip Teaching in Education from the Dunedin College of Education and two notable Bachelor degrees from the University of Otago: one in Mathematics (BEd) and another in Human Nutrition (BSc).
In addition to his formal education, he has also undertaken further study in Change Management, earning a Diploma from the Australian Institute of Management. Furthermore, Ben has had the opportunity to study at Harvard Business School, where he expanded his analytical and strategic thinking skills, equipping him with the necessary tools to navigate business challenges effectively. His academic foundation not only enriches his professional insights but also his approach to developing innovative solutions in human resources.
Career History
Throughout his career, Ben Tilley has contributed his expertise to several high-profile organizations. Most notably, he has served in varying capacities at Westpac, where he was the Head of Reward and previously held roles of Reward Manager. In these positions, he played a pivotal role in shaping the reward strategy and ensuring that staff engagement and performance were aligned with corporate objectives. His ability to integrate strategic reward management within the organization has garnered him respect and recognition among industry peers.
Prior to his impactful tenure at Westpac, Ben served as a Consultant at Aon Hewitt, where his insights helped organizations benchmark and enhance their HR strategies. His leadership qualities continued to shine as he took on several strategic roles at the Bank of Queensland, including Head of Performance, Reward & HR Operations, as well as Organisational Development & Reward Manager and Learning and Development Manager. In these capacities, he focused on embedding a culture of engagement and performance excellence within the organization.
Ben's early career also saw him contributing as a Business Manager in Graphic Arts at Fuji Xerox, and later as the Learning & Development Manager. These roles laid the groundwork for his deep focus on learning, development, and organizational effectiveness. His wide-ranging experience has positioned him as a leader who can manage both high-level strategy and operational demands of human resource management.
Achievements
Ben Tilley’s career has been marked by a series of significant achievements that underline his expertise in human resources and organizational development. His strategic initiatives in performance and reward management have led to enhanced employee engagement and productivity outcomes across various organizations. By facilitating innovative changes within human resources frameworks, he has driven successful transformations that aligned with broader business goals.
Among his numerous accomplishments, Ben's dedication to developing talent has played a crucial role in nurturing future leaders within organizations. He has a proven track record of coaching and mentoring employees, guiding them toward achieving their professional objectives while simultaneously contributing to the organization’s bottom line. His commitment to change management and strategic operational alignment in HR has been a pivotal factor in numerous successful organizational transformations he oversaw during his career.
In conclusion, Ben Tilley exemplifies the attributes of a visionary leader in the human resources field. His comprehensive educational background, extensive professional experience, and a robust track record of achievements make him a sought-after expert in the realm of human resources. Ben’s continuous pursuit of excellence, coupled with his passion for developing innovative HR solutions, will undoubtedly set the stage for ongoing success in his future endeavors.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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