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Ben Thompson
IX Group Lead, Director at Kaiser Permanente
Ben Thompson is a seasoned UX leader and software product designer with over two decades of experience in developing user-focused online learning systems and interactive experiences. He has managed research-based teams of up to 40 designers, overseeing the redesign and development of large-scale online initiatives. Ben's expertise lies in strategic cross-discipline collaboration, stakeholder management, and producing exceptional results through effective communication and team leadership. Prior to his current roles, he held key positions at renowned organizations like Microsoft, Kaiser Permanente, Barnes & Noble Education, Cengage Learning, Adobe, and Hewlett Packard. Ben's diverse background spans industries such as aerospace, publishing, and tech, and he holds a strong track record of success in both waterfall and agile environments.