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Ben Segal
CXO @ Create CX | Scaled CX @ Pair, Freshly, Thesis
Ben Segal is the Chief Experience Officer (CXO) at Create CX.23 He is an experienced customer experience (CX) professional with a diverse background in scaling CX operations. Prior to his current role, he held senior positions at companies like Pair Eyewear, where he was the Senior Director of Customer Experience5, and has also worked at organizations such as Freshly and Thesis.
Professional Credentials
Ben has several professional certifications, including:
- Systems Administrator at Gorgias (Issued May 2022)
- Systems Admin at Kustomer (Issued March 2022)
- Certified Product Manager (CPM)1
Career Highlights
Current Role:: Chief Experience Officer at Create CX, where he works across multiple brands to help improve their customer experience.4 His approach focuses on transforming customer experience into a competitive advantage.3 Ben views his new role as an opportunity to have a broader impact by consulting for numerous brands.4
