Ben Llewellyn is a distinguished professional with an impressive record in the field of Customer Experience and Marketing. With a degree in BSc Marketing from Newcastle University, Ben has gained extensive knowledge of market research, customer behavior, and loyalty programs. His career spans several years, during which he has held numerous senior roles at Ipsos, a global market research company. Ben's journey with Ipsos began as Regional Director of Loyalty, and he soon rose to become Global Director ViewsCast and then Global Head of EFM (Enterprise Feedback Management). Currently, he oversees Ipsos's customer experience across the globe as the Global Head of Customer Experience. Ben has also served as the Managing Director of Synovate in Malaysia.

As an expert in customer experience, Ben is passionate about helping businesses understand their customers' needs and delivering excellence in every interaction. His outstanding leadership, strategic thinking, and innovation have enabled him to design effective solutions that improve customer satisfaction and boost revenue. He is highly regarded in the industry for his dedication, professionalism, and expertise.