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Ben Lee

CX Program Manager @ Catalyst

Ben Lee is an experienced CX Program Manager with a background in customer success, product management, sales operations, and branch management.

He holds a Master of Fine Arts (MFA) in New Media Design from the Academy of Art University and a Bachelor of Science (BS) in Telecommunications Management from DeVry University.

Currently, Ben Lee serves as a CX Program Manager at Catalyst Software, where he oversees customer experience initiatives.

Previously, he held positions such as Customer Success Manager at Productboard, Enterprise Customer Success Manager at Contentful, and Sales Operations Manager at Shift Technologies, Inc.

Ben Lee also has experience as a Sales Director at Fidelity Funding and as a Branch Manager at Ameriquest Mortgage Company, showing his versatility across industries and roles.