Ben Adkins

Ben Adkins, a Certified Scrum Master (CSM), has a diverse background in project management, account management, and client success operations.

With a focus on enabling teams of Account Managers and Customer Success Managers, Ben excels at onboarding new customers to innovative platforms and technologies while addressing challenges faced by existing customers to ensure their success.

His expertise extends to working closely with C-Suite executives to identify overlooked revenue opportunities and to implement effective strategies for enhancing customer success.

Ben's international experience includes collaborating with customers from various regions, including the US, Mexico, Central America, South America, the Caribbean, and Spain.

Educationally, Ben studied Spanish Literature and Language at Indiana University South Bend and also pursued studies at Oakwood College.

Throughout his career, Ben Adkins has held key roles in reputable organizations such as Interplay Learning, where he served as a Senior Manager in Global Program Management.

Prior to that, he showcased his skills and expertise at Uber, where he worked in various senior positions such as Senior Program Manager in Customer Success & Account Management Operations at Uber Freight, Senior Associate Program Manager at Uber Direct - Restaurants & Eats, and Senior Account Manager at Uber Freight.

His experience also includes roles at Faria Education Group, Emarsys, Roundhouse Recruiting, Gannett Digital Marketing Services, QUALITY BUILDING MAINTENANCE INC, ADEC, Inc., Oaklawn Psychiatric Center, and the South Bend Community School Corporation.

With a background that spans from sales consulting and project management to human resources and education, Ben Adkins brings a wealth of diverse experiences to the table in his current and future endeavors.