Becky Laughton

Becky Laughton 🚀 is a seasoned customer success executive with a keen focus on product excellence in the realm of software-as-a-service platforms, boasting a rich experience of over a decade.

Her forte lies in spearheading organizational transformation by crafting exceptional products and fostering high-performing, motivated teams.

With a diverse skill set encompassing strategy formulation, customer success management, end-to-end funnel supervision, marketing tactics, design thinking, new media utilization, leadership acumen, identity management, visual development, SaaS expertise, support operations management, and content oversight, Becky brings a wealth of expertise to the table.

Education-wise, Becky Laughton pursued her academic journey with a blend of literary and technical disciplines, acquiring a Bachelor's degree in English and fine art from the University of Colorado Boulder, alongside a Master's degree in English Literature. She also furthered her skills with a Full Stack Web Development Certification from Free Code Camp.

In her career trajectory, Becky has held pivotal roles in esteemed organizations, notably serving as the Director of Customer Happiness at Sandboxx, Director of Customer Success at Zentail, Implementation Project Manager at Xola, Customer Experience professional at DoctorBase, and Publisher Relationship Manager at Graphicly. She has also showcased her talents in roles such as QA Lead and Marketing Coordinator.

Through her extensive experience and diverse skill set, Becky Laughton has carved a niche for herself in the realm of customer success and product management, standing as a beacon of transformational leadership and operational excellence.