Leah Kim is a product manager with eight years of specialized experience in growing startup projects, improving customer satisfaction and trust, and creating product visions and ideas. She earned a degree in Information Science & Technology from Penn State University where she had a GPA of 3.9. Leah strongly believes that empathy is essential to being a great PM, which drives her to find problem areas to solve and uncover creative solutions. She has built a product and team culture around empathy-consistently demonstrated by her successful initiatives. Leah was a Microsoft ambassador at Grace Hopper in 2017.