University of Portsmouth

Lead Client Success Manager at Darwin

London, England, United Kingdom

Darwin

Lead Client Success Manager

eFinancialCareers is the world's leading Career Site, marketplace and business intelligence platform/s for the Banking & Financial Services world.

Leading a cross functional and global team, I am responsible for new business origination (new logos) and sustainable revenue (existing customers) growth through Enterprise & SaaS Solution solutions, to the world's largest Banks, Financial Services, Professional Services & Tech companies.

Responsibilities:
- Primary point of contact and overall ownership of eFinancialCareers Tier 1 UK & Global accounts
- Building relationships with multiple stakeholders across the entire organization globally
- Strong negotiating, accurate forecasting and structured account management plans are core focus
- Insight led solutions, Research and Campaign Management analysis is at the heart of all conversations
- Managing cross functional teams – incl. Research, Data insight, Content, Advertising, Customer Services – to deliver client campaigns, utilising data insight to ensure client’s strategic goals are achieved against performance metrics.

eFinancialCareers

Account Director, SaaS Enterprise - Tier 1 UK Key Accounts + Tier 1 Global Accounts

Managing a cross functional and global team, I was the Head of eFinancialCareers Ad Agency relationships, including many of eFinancialCareers largest UK & Global Accounts. I originated and grew the Business Education desk, which saw new business revenue of £750k per annum.

More recently I was responsible for originating and growing eFinancialCareers B2B Marketing Services, revenue circa £1.1m.

- Ownership of Ad Agency relationships, annual billings grown from £500K to £1m+ 5 years later
- Identified & developed business plan, subsequently launching Education offering globally
- Generating previously unseen revenue from £0 to £750K per annum
- 3M+ in new business revenue over 5 years
- Introduced CPC + CPL pay for performance model, firsts for eFinancialCareers & DHi

Head of Ad Agencies, Business Education & Marketing Solutions

TMP Worldwide provides recruitment advertising and manages the process of hiring from everyday roles through to senior positions. Its end-to-end solutions provide a pain free way to get the best candidates onboard, designing and delivering everything critical for the hiring process from job profiling to candidate management and executive search.

Head hunted, I offered day to day management of relationships, strategy and project delivery of marketing campaigns to a portfolio of commercial and public clients worth c.£10M annually.

Tom Beresford