David Vila is a highly experienced management leader who specializes in enterprise transformations and developing new operating models. With a deep knowledge of digital and mobile technologies, he is passionate about innovation and emerging technologies, and has a proven track record of success in program development and management. He studied MBA, Economics, and International Business at The University of Chicago Booth School of Business, where he honed his skills in financial modeling and forecasting. He also holds a BA in Political and Socioeconomic Development from the University of Michigan. David has worked in a variety of consulting and management roles at organizations such as Deloitte, Xtrategies, Accenture, and GENPACT. As AVP and Omnichannel Customer Acquisition & Servicing - Banking at GENPACT, he has demonstrated expertise in channel optimization, operational improvement, competitive strategy, team building, and risk mitigation. David is a persuasive communicator who is able to build and motivate teams to achieve objectives and succeed in a consistent manner. With his international and multidisciplinary engagements, he provides insightful perspectives on change management and regulatory planning.