Melissa Fida is a seasoned business professional with over 14 years of experience in large complex organizations. She started her career in the retail industry and gradually transitioned into IT-driven roles. Melissa has a diverse area of expertise, including business analysis, business architecture, continuous improvement, and business process management. She is well-versed in strategic alignment, stakeholder engagement, and project delivery. Currently, she works as a Business Analyst-IT-Enterprise Applications at Golder. Prior to that, she has worked in various departments at Shaw Communications, including Business Architect - Operational Planning & Execution, Business Analyst II - Operational Planning, Execution & Analysis, and Business Analyst - Business Support Systems - BSS/OSS, TNO. Her subject matter expertise revolves around business opportunity analysis and business support systems. Melissa is a highly motivated individual who focuses on business improvement, leadership, financial discipline, growth, and positive engagement.