Daniele Dias

Daniele Dias is a lawyer with expertise in the regulation of the National Agency of Supplementary Health.

She holds a postgraduate degree in health management and hospital administration.

With consolidated experience in health plans and regulation of private healthcare systems, including group medicine, philanthropic entities, and self-management.

Daniele provides interpretation and guidance to internal sectors of the operator on health regulations.

She manages the activities for the regularization of both hospital and non-hospital networks, overseeing teams preparing preliminary intermediation notifications, sending beneficiary and product information systems, TISS monitoring, TPS generation, among other obligations specific to private health plan operators with the ANS.

Managing activities of the Beneficiary Assistance Call Center - SAC, authorization call center, and relationships with service providers, she also oversees second-level active assistance to beneficiaries and registry activities for the operator's entire portfolio.

She focuses on beneficiary relationship management, conflict mediation, and satisfaction, as well as institutional relationships with the company's sponsor and representative entities.

Daniele reports strategic information including ANS monitoring and operational risks to the company's top management.