Matt Warburton is a seasoned Customer Insights professional with leadership experience at top-tier brands like Palo Alto Networks, eBay, Yahoo, and LinkedIn, among others. With repeated success leading teams focused on customer insights, customer experience management, analytics, product management, and online communities, Matt is an expert in developing high-performance and dedicated teams. He specializes in customer insights, customer experience management, analytics, market research, community, community management, product management, social media, blogs, advisory panels, customer engagement programs, forums, discussion boards, policy, moderation, events, medallia, people.ai, Knime, surveys, and focus groups. Matt holds an MBA in Marketing from Tulane University and a Bachelor of Science in Economics from Le Moyne College. He currently serves as the Director of Customer Insights at Palo Alto Networks.