Susanne Duswald is a highly educated and experienced user experience and industrial designer. She holds a Master of Arts in Advanced Product Design from Umeå Institute of Design, as well as a Professional Diploma in UX Design from the UX Design Institute. Her educational pursuits also include product service system design at Politecnico di Milano and a summer school at the Copenhagen Institute of Interaction Design.

Duswald has worked with several prestigious organizations across her career, including IDEO, No Picnic, and Ziba Design. Her experience ranges from graphic design and visual communication to product and industrial design. She has collaborated with organizations such as London's Air Ambulance and NODE Forum for Digital Arts, making significant contributions to their operations.

Duswald's expertise lies in user experience and industrial design, and she has demonstrated her skills in various significant projects for organizations ranging from health services to technology and from aerospace to product design. She also has a keen interest in product service system design and 2D and 3D design education.