Miguel Rosado is a seasoned DevOps practitioner with extensive experience in customer advocacy, service delivery, and technical support. As a trusted business advisor, he has helped various enterprise customers implement new technologies, troubleshoot technical issues, and achieve their business goals. With a strong focus on customer experience and critical situations, Miguel has gained expertise in consulting, project management, and support delivery management. He has previously worked at Microsoft Corporation as a Premier Field Engineer, Technical Account Manager, and Sr. Support Escalation Engineer, managing regional and global accounts. In his recent role as a Global Core Organizer at DevOpsDays, Miguel has successfully organized various community events and conferences, providing valuable feedback, and teaching the latest innovations in the DevOps space.