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Bartosz Mathauser
Account Manager at Netguru
Professional Background
Bartosz Mathauser is a dedicated professional whose career is marked by a passionate commitment to customer service and language excellence. With a strong foundation in international relations and law, Bartosz has cultivated a comprehensive skill set that enables him to thrive in customer-centric roles. He believes that continuous learning enriches both personal and professional growth, and he strives to learn something new every day. This mindset is a testament to his character as a highly motivated, target-driven individual who understands the importance of delivering optimal performance, even on challenging days.
Over the years, Bartosz has made significant strides in the field of customer experience (CX) and marketing automation. As the current Account Manager at Netguru, he builds strong relationships with clients and ensures that their needs are met effectively and promptly. His prior experience at SALESmanago Marketing Automation stands out, where he advanced through various roles, demonstrating his ability to drive results and manage client expectations. Starting as a Junior International Business Development Manager, he rapidly climbed the ranks to hold the position of Senior CX & Marketing Automation Strategies Manager. This progression is a testament to his skills in business development and his unique approach to customer engagement.
His earlier roles, including work as a Customer Representative at Genus One and a New Business Specialist at Britenet, provided him with a solid foundation in understanding customer needs and delivering excellent service. Bartosz's diverse background equips him with the necessary tools to navigate complex business challenges and foster lasting partnerships.
Education and Achievements
Bartosz Mathauser's educational journey has significantly contributed to his professional prowess. He earned his Master’s degree in International Relations with Economic Diplomacy from Uniwersytet Marii Curie-Skłodowskiej w Lublinie. This advanced degree not only enhances his understanding of global economic strategies but also complements his customer-focused career by providing insights into how international relations affect business dynamics.
In addition to his Master's degree, Bartosz holds a Bachelor of Laws (LLB) from The University of Hull, where he honed his analytical and critical thinking skills. The legal education has afforded him a keen understanding of regulations, compliance, and strategic negotiation—skills that are invaluable in any customer-facing role.
Achievements
Bartosz's achievements extend beyond his educational credentials. Throughout his professional trajectory, he has developed a reputation for being a results-driven leader who embraces challenges. At SALESmanago Marketing Automation, Bartosz played a pivotal role in designing and implementing CX and marketing automation strategies that significantly contributed to client satisfaction and retention. His ability to analyze data and derive actionable insights has helped numerous organizations enhance their service offerings.
As an Account Manager at Netguru, Bartosz continues to leverage his linguistic capabilities and customer service orientation. He possesses a natural affinity for building rapport with clients, which has translated into successful long-term relationships. Bartosz’s open-minded approach makes him a valuable asset in any customer-centric organization, creating a positive and engaging experience for each client.
Keywords and Tags
- Customer Service
- Professional Development
- International Relations
- Marketing Automation
- Business Development
- Economic Diplomacy
- English Language Skills
- Customer Experience Management
Questions
- How did Bartosz Mathauser’s education in International Relations prepare him for a career in customer service?
- What strategies did Bartosz Mathauser implement to enhance customer experience at SALESmanago Marketing Automation?
- How does Bartosz Mathauser’s legal background inform his approach to customer relationship management?
- In what ways does Bartosz Mathauser's commitment to continuous learning benefit his professional role in a technology-driven environment?
- What impact has Bartosz Mathauser made as an Account Manager at Netguru?
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