Barton Goldenberg

Barton Goldenberg has been the President of ISM, Inc. since 1985. His company helps global organizations implement customer-centric business strategies & technologies with tangible benefits. ISM offers services including CRM, Social CRM, Big Data Analytics & Insight, Customer Experience Strategy, Knowledge Communities, and Channel Optimization Strategy. They work across various industries like finance, healthcare, manufacturing, retail, education, government, and non-profit, serving clients such as IBM, Nike, PepsiCo, Xerox, and the US Department of Defense. Barton has expertise in Customer-Centric Business Strategies, CRM, Social CRM, Big Data Analytics & Insight, Customer Experience Strategy, Knowledge Communities, and Channel Optimization Strategies. He holds a Master of Arts in Economics from the Department of Sociology, LSE, and a Bachelor of Arts in Economics from The Wharton School.