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    Barbara Lloyd

    Senior Project Manager at NTT DATA Services

    Professional Background

    Barbara Lloyd is a highly accomplished project and change professional with a wealth of experience in delivering successful projects and sustainable change programmes across various sectors. With a career marked by an impressive track record, Barbara excels in ensuring that dynamism and exceptional interpersonal skills are consistently applied to every project she undertakes. Her pragmatic approach and customer-focused mindset have enabled her to thrive in complex environments while fostering strong relationships across different organizations.

    Currently serving as a Senior Project Manager at NTT DATA Services, Barbara's role involves overseeing critical projects that require clear communication and outstanding stakeholder engagement. Her leadership during times of change has been motivational for teams, inspiring them to embrace transformation with confidence and clarity. Drawing from her extensive background, she brings a wealth of knowledge in business readiness and implementation, enabling successful transitions and minimal disruption to workflow.

    Barbara's career journey has seen her take on various pivotal roles, including her time as a Project Change Manager at LLOYD ONE LTD, where she led significant change initiatives that improved operational efficiency and customer satisfaction. Prior to that, as a Freelance Readiness Manager at Virgin Media, she played an essential role in preparing the organization for new operational processes, ensuring that teams were equipped to adapt swiftly to changes.

    Barbara's career has been built on a foundation of excellence in customer service and operational improvement. Her tenure at North Midland Construction PLC as the Regional Customer Operations Manager allowed her to spearhead strategic initiatives aimed at enhancing customer experiences while maximizing efficiency. This experience in regional management provided her with insights that would later prove invaluable in broader operational contexts.

    Education and Achievements

    Although specific educational details are not mentioned, Barbara's capabilities are evident through her various roles where she implemented process mapping and design, demonstrating her commitment to excellence in business operations. Her consultancy-style approach has enabled her to engage effectively with stakeholders at all levels, showcasing her excellent communication and planning skills.

    Throughout her extensive career at Virgin Media, Barbara held multiple senior positions, including Head of Department: Field Support Operations, Head of Customer Self Installation, Senior Operations Improvement Manager, and Senior Operational Improvement Change Manager. In these roles, she consistently translated her vision into operational reality, utilizing proven methodologies to enhance business transformation. Her strategic input as the Business Transformation Manager and Project Business Analyst allowed her to streamline processes and effectively manage transitions, solidifying her reputation as a go-to expert in change management.

    As a testament to her capabilities, Barbara was instrumental in coordinating substantial technology and transformation projects within the organization. Her operational influence has driven significant improvements, not only boosting business outcomes but also fostering a culture of sustained excellence amongst her teams.

    Achievements

    Throughout her career, Barbara has earned recognition for her ability to deliver large-scale business changes and transformation projects effectively. Her stakeholder management and engagement abilities have significantly impacted her teams and organizations positively. Some key achievements include:

    • Leading successful change initiatives that resulted in measurable business improvements and enhanced customer satisfaction.
    • Developing and implementing innovative process mapping and design strategies that streamlined operations and heightened efficiency.
    • Influencing cross-organizational collaborations and nurturing relationships with key stakeholders, ensuring alignment with strategic goals.
    • Demonstrating remarkable leadership that inspired teams to navigate through transitions with agility and confidence.

    Barbara Lloyd's exceptional blend of skills, experience, and dedication positions her as a leader in the field of project management and change implementation. As she continues to advance her career, Barbara remains committed to fostering dynamic environments where change is embraced as a catalyst for growth and improvement.

    Related Questions

    How did Barbara Lloyd develop her expertise in project management and change implementation?
    What approaches has Barbara Lloyd used to inspire her teams during times of change?
    Can Barbara Lloyd share insights from her work on large business transformation projects?
    What strategies does Barbara Lloyd employ for successful stakeholder management?
    How does Barbara Lloyd integrate process mapping into her project management practices?
    Barbara Lloyd
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    Location

    United Kingdom