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Barbara Coughlin
Global Account Manager at NetBrain Technologies
Barbara Coughlin is a dedicated Major Account Executive with over 30 years of experience in building and expanding partnerships, and improving relationships.
As a respected leader in customer-focused sales, Barbara emphasizes a shared commitment to customer service as a cornerstone of achieving company goals. She leads by example, ensures policy execution, provides clear technology consultations, and forges genuine partnerships.
Her specialties include Customer Service Management, Complaint Handling & Resolution, Strategic Alliance Management, Market Entry, Customer Satisfaction Enhancement, Negotiating Complex Financial Arrangements, Sales & Margin Improvement, Business Development Strategy & Training, Cost-Reduction Strategies, Order Fulfillment, Business Turn Around, and more.
Barbara's educational background includes a Bachelor of Science in Marketing and a Bachelor of Applied Science in Sales & Marketing from Southern NH University, as well as an Associate degree in Culinary Arts from Johnson and Wales University. She also holds a High School Diploma from Hinsdale High School.
In terms of professional experience, Barbara has held the position of Global Account Manager at NetBrain Technologies Inc. She also served as a Major Account Manager and later as a Major Account Executive at Toshiba Business Solutions, along with a role as an Account Executive at the same company.
Barbara Coughlin's diverse experience and strong skill set make her a valuable asset in customer service management, sales, marketing, and business development.