Radek Piotrowski is a highly experienced IT professional with over two decades of experience in various roles such as software development, technical writing, project management, and delivery management. He has worked with UK and US-based clients in the financial services sector with expertise in IT project governance, application management, incident and problem management, and service management. Radek's educational background includes studying at XXVI LO and completing a Master of Science (MSc) at Uniwersytet Łódzki. He is currently the Head of Delivery in Poland at GFT Group and formerly held several leadership roles within the same organization, including Programme Manager, Portfolio Manager, and Delivery Manager. Radek believes in the importance of collaboration, responding quickly to change, and embedding Agile Manifesto values into organizational culture.