Victoria Coe

Victoria Coe is a versatile and decisive customer service and operations manager with diversified business experience in call center and medical industries.

She excels in establishing team targets, defining roles, developing skills of direct reports, and ensuring customer satisfaction through various strategies and processes.

Victoria is skilled in directing planning, budgeting, and implementation of service center tools and technology for meeting team targets.

She is proficient in call center technology software, CRM systems, office products, and Electronic Health Record systems, with knowledge of HIPAA privacy information and OSHA standards.

Her educational background includes studying Occupational Health & Safety at CSUDH.

Victoria has held positions such as Office Manager at Baysidepediatrictherapy, Office Manager at Langer Family Medicine, P.A., Senior Operations Manager at LegalZoom, Senior Manager at LegalZoom, Customer Service Manager at Republic Services Inc, and Sales Operations Manager at EarthLink.