University of Colorado at Colorado Springs

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San Francisco, California, United States

Reciprocity, Inc

Vice President, People & Talent

Heading up Global Talent

Lead Talent Acquisition Partner on a mission to help people everywhere find a job and a company they love.

Glassdoor

Lead Talent Acquisition Partner

Global software platform for media companies that connects audiences and ads
- Strategic partner working with execs and hiring managers hiring roles globally. Responsible for full cycle recruiting. Hiring from VP to admin for all departments and locations with the majority in Engineering, IT, Sales, and Media. Filling 60+ reqs annually with a less than 10% fall off within year one.
- Project managed, designed and implemented in 4 months a new ATS “Greenhouse”, working cross functionally with Accounting and HR.  Created work flow processes, company wide training, application admin.
- Designed and trained 600+ FTE on Greenhouse. Using a combination of live and recorded resources.
- Project managed, designed and implemented new career website

WideOrbit

Senior Recruiter

HR & Recruiting consulting firm working with start-ups and middle market companies
- Project – Telcomm start-up. Wrote an Employee Handbook in compliance with state and federal laws.
- Project – WideOrbit a pre-IPO advertising management software for Media companies, was sole recruiter using Successfactors responsible for all internal requisitions.
o	Sourced and closed a much sought-after software engineer expert in the Delphi language when there was no requisition.
o	Created a pipeline of passive software engineer candidates nationwide.
o	Worked with C-Suite to understand company needs to bring in a high impact Salesforce Application Manager/Director.
- Sourced, recruited and hired 8 software engineers in 3 months. Majority being passive candidates and sourced from LinkedIn, BASE and GitHub.
- Managed process of hiring international candidates including employer visa sponsorship and relocation.
- Worked closely with COO of a nationwide photography company to reengineer nationwide recruiting process that created greater efficiencies and reduced cost per hire.
- Created ‘Talent Tuesday Program” to increase internal referrals using social media. Increased cross-divisional cooperation.

Extensive experience in full cycle recruiting of candidates in sales, product support, software engineering, technical support and G & A roles. Successfully hired all levels up to and including senior management and partners.

Point2 Consulting

Owner/Principal Consultant

Bella Events was the leading nationwide company specializing in on-location photography that transforms a memorable day into a lifetime of beautiful memories. Bella Events is the new sister company to Bella Pictures, the award winning wedding photography provider.

Bella Events Photography startup within Bella Pictures

Senior Manager of Recruiting

Bella was the start-up wedding and on location events photography division bought by CPI Corp, a publicly traded $600mm photography company.
- Designed, implemented and managed a cloud-based ATS (Jobvite) that hired over 750 photographers nationwide in 10 months.
- Designed automated processes that decreased applicant-hiring time from 6 weeks to 2.
- Team processed over 7,300 candidates in the first 10 months with 100% review of and 100% response to all applicants.
- Hired and managed a high-energy team of 4 recruiters with corporate internal and nationwide responsibilities.
- Built a customized hiring process that hired 20 sales representatives nationwide in 4 weeks.
- Created a non-traditional yet sustainable recruiting channel on LinkedIn via a networking group. Within two weeks grew the group from 0 to over 100 members and growing.
- Actively managed all social networking channels – Facebook, Twitter, and LinkedIn that increased candidate hires.
- Responsible for creating the “Nationwide Hiring Plan” for Bella Events, a newly formed division to hire 500 more photographers within a 30 mile zip code requirement while adapting to rapidly shifting organizational goals.
- Key member of leadership/executive team accountable for recruiting, employee programs, benefit enrollment and on-site Human Resource representation.
- Designed recruiting policies, procedures, reporting and organizational structure for consistent and measurable recruiting performance.
- Owned in-house full cycle recruiting for all departments: Marketing, IT, Sales, Operations and Customer Service while creating a pipeline of top talent in each.

Bella Pictures

Fast starting and successful high volume recruiter of passive candidates within the finance and accounting profession.
- Significantly exceeded RHI expectations for new recruiting managers.  Placed two candidates within first 6 weeks on the job.  RHI goal is for 1st placement by end of the 3rd month.
- Surpassed client expectations by sourcing candidates (in nontraditional recruiting methods) with software experience in a very difficult to find, an industry-specific system (Omega).
- Demonstrated marketing and networking skill by obtaining three direct placement client orders within first 3 weeks on the job.

Robert Half International

Recruiting Manager

Managed all administrative and compliance matters for family owned emissions testing business.  Created and maintained an accounting system in QuickBooks. Managed all employee records, payroll, state and federal licensing, and insurance matters. Work independently and remotely, remaining highly organized while managing from afar.

O.G. Smog LLC

Partner

Managed the administrative and business operations of a boutique art gallery.  Created and expanded a computerized customer database, established all media and ad campaigns and developed community awareness. Curated the highly successful "20 Years of Herman Raymond" exhibition. Worked with the University of Colorado at Colorado Springs to create an internship program for the gallery.

Lasko Fine Art

Gallery Manager

Responsible for staffing and HR for multi-state call center company.
- Recruiting – Analyzed root causes for high turnover resulting in a decrease of turnover in all call centers by 150%, saving $250,000 annually. Redesigned all hiring and recruiting methods including implementing sales testing to increase retention by 250%.
o	Increased new-hire retention and call center employee attendance.
o	Supervised a team of 12 recruiters in 4 states, filling more than 5,000 staffing requisitions per year.
- Diversity Program – Working closely with the CEO created Management Training Program to home grow future managers for the company. All MTP participants completed a 6-month program that increased the level of overall leadership across the company.

Vista Pointe Enterprises

Principal, Vice President of Human Resources

Managed recruiting for nationwide sales divisions with more than 500 employees.  Created and executed recruiting training programs for company management.  Accomplishments included:
Created hiring processes that optimized recruiting time. Created a new recruiting program that revolutionized interviewing, software utilization, new-hire orientation, web posting procedures and coordination of job fairs/expos with universities nationwide.
Worked with multiple university department heads to promote GBC as a preferred employer.
Initiated hiring criteria that produced a reduction in turnover from 67% to 33%.
Reduced hiring cost per employee from $6,200 to $3,100 within six months.
Recruited, phone interviewed and hired 45 sales persons, district managers and junior representatives within five months.
Initiated exit interview process and designed a tracking database system.

General Binding Corporation

National Sales Recruiter

Managed multiple accounts, fulfilling orders for a portfolio of up to 15 concurrent clients. Demonstrated flexibility in recruiting for diverse positions including light industrial, administrative, accounting, and information technology. Placed employees from entry level to mid-level management.; Managed branch office with a staff of two employees.  Responsibilities included staff selection and direction, managing budgets, payroll processing, profit performance, and general office administration.  Achievements included:

Reorganized branch operations, increasing applicant flow, billable hours, and profitability by 12% in the first two months
Cultivated non-traditional recruiting sources that increased both the applicant flow and increased the hire to work ratio.
Managed the Northern Illinois region's 2nd largest account, United Parcel Service.  Key achievements:
Demonstrated ability to successfully recruit in adverse conditions by filling extremely difficult positions for over 11 client sites during a period of >5% unemployment.
Managed two branches with a team of eight that recruited over 500 employees per peak season. Directly responsible for managing all policy development, employee relations, OSHA safety programs, FMLA administration, and training.
Hired to save the branch's IBM administrative assistant placement account. Allotted 6 months to recruit and hire 50 employees. Exceeded expectations by placing 85 employees with 76% retention of one plus year.
Implemented standardized hiring criteria, assessment tools, and behavioral based interviewing.
Utilized a consultative sales process resulting in 98% customer satisfaction.

Michelle Berthiaume