Georgia Gwinnett College

Director of E-Commerce Sales at Commerce Shop

Lawrenceville, Georgia

The Commerce Shop

Director of E-Commerce Sales

Drupal Partners

Director

TargetBay

Innoppl Inc.

Sales Manager

Magento Solution Specialist

TargetBay is a behavioral personalization tool that lets eCommerce businesses understand customers better, while delivering the right messages at the right time to drive sales. Using a variety of techniques such as real-time user profiling, customer segmentation, behavioral pop-ups, review forums, and customized emails, TargetBay helps eCommerce businesses improve customer experiences and maximize conversions.

Account Executive

Mobile app development company founded in 2009. Provides web and mobile consulting for businesses, enterprise mobility solutions, eCommerce, and consultative services globally. Services small companies, large organizations, and government agencies. Brands include Commerce Shop, TargetBay, and Drupal Partners.Clients include FDA, Toys R' Us, Georgia State University, CDC, Land's End, and Children's Healthcare of Atlanta.-Cold called prospects that were generated by marketing and other external sources of leads, including sales prospect lists, and social media (LinkedIn).-Identified decision makers within targeted leads to begin the sales process.-Penetrated all targeted accounts and radiated sales from within client base.-Collaborated with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.-Created and delivered qualified opportunities to Account Managers.-Maintained and expanded the company’s database of prospects.-Ensured follow-ups by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.-Set up and delivered sales presentations, product/service demonstrations, and other sales actions.-Assisted in creating RFP responses to potential clients.-Supported marketing efforts such as trade shows, exhibits, and other events.-Made outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sold.-Handled inbound, unsolicited prospect calls and converted them into sales.-Overcame objections of prospective customers.-Coordinated customer training and web presentations.-Entered new customer data and updated changes to existing accounts in the corporate database.-Resolved customer service issues.-Communicated brand identity and corporate position.

Sales Development Representative

Drupal Consultant

B2B reverse IP tracking software company with 12,000+ clients globally. Headquartered in the United Kingdom.-Cold Called 150-200 Businesses a day.-Used rapport with the gatekeeper to get passed thru to the decision maker.-Pitched the decision maker and overcame objections while building rapport throughout the call.-Blueprinted over 50 businesses a month.-Made sure the decision maker sat the demo for when it’s scheduled.-Confirm and re-booked demos that needed to be rescheduled.-Researched and gained knowledge about businesses and their competitors.-Demand Generation-Booked an average of 2 demos and had 1.5 sit per day.-Converted 9 decision makers into clients in 4 months resulting in over $53,000 for the company.

Lead Forensics

Prospecting Executive

Reporting Workbench, Polaris Associates flagship software offering, is a fast time-to-value reporting solution designed exclusively for the E-Business Suite. -Implemented a support system. Provided customer required reports as well as customer support.-Worked with the lead product-marketing manager to implement and manage all social media efforts.-Helped create a comprehensive social media strategy to define programs that use social media techniques to increase visibility.-Found alternative ways to leverage social media activities that drove the adoption and engagement among users.-Measured the impact of social media on overall marketing efforts.-Developed and executed all the social media strategies and ideas.-Tracked, collected, and analyzed relevant social media metrics.-Designed banner ads, brochures, and displays for trade shows.

Polaris Associates, Inc.

Marketing Intern

Sideqik is the leading end-to-end influencer marketing platform for brands and agencies who work with the top influencers. Sideqik’s end-to-end influencer marketing platform identifies your best influencers and activates them on campaigns to drive real-world conversions.–Graphic Design: Infographics–Research/Writing: Case Studies and Whitepapers–Blogging–Social Media: Management and content creation–Product and User Experience Testing–Applications: Gimp, Adobe (Photoshop, Illustrator, Final Cut), iWork (Pages, Keynote), WordPress,   MailChimp, Google Analytics, Google Adwords, Microsoft Office Suite (Excel, Word, Powerpoint)

Hamad Zafar

Hamad Zafar