Austin Hayes is a seasoned account manager with over 15 years of experience in client success and digital media sales. He has worked with various media agencies in New York City and gained a deep understanding of behavior and preferences for target audiences. Austin has a bachelor's degree in communications from the University of Hartford. He currently serves as the Director of Digital Success & Strategy at Publicis Media and has previously worked in senior positions at TVSquared, Viacom, Conversant, iHeartMedia, Napster (Rhapsody International), RealNetworks, CBS Interactive, and DHR International. Austin possesses excellent skills in managing agency resources, developing digital media strategy, and analyzing client ROI and marketing philosophy. He is proficient in various software and tools such as Salesforce CRM, Google Marketing Platform, and Adobe Marketing Cloud, among others.