John Tucker is a passionate and innovative people manager and engineer with extensive experience in various IT functions. He has a Bachelor of Arts in Psychology from the University of Washington. He is an advocate for customer-centric support and cloud-first solutions tailored to SMEs and startups. He has held several managerial positions in different organizations, including IT Operations Manager at Ookla, IT Operations Manager at Rover.com, Director of Information Technology at Radarworks, Director of Information Technology at Pereira & O'Dell, Mission Engineer at Rocket Science Consulting, Technical Solutions Architect at J5K Networks, and Director of Information Technology at Behavioral Tech.