Justin Norris is a seasoned marketing operations leader with over a decade of experience in the field. Having started out in traditional marketing, he has spent the last 10 years focused on marketing and sales operations. He has led operations teams in-house and has consulted for dozens of high-growth startups and Fortune 1000 companies. At 360Learning, Justin serves as the Director of Marketing Operations. Justin is an advocate for revenue operations, a tight integration between marketing, sales, and customer success ops.

Justin is a certified Marketo Champion and Solutions Architect and a seasoned Salesforce administrator. He is skilled in iPaaS, Enterprise Automation, Attribution and Analytics, Data management, Lead routing, and many more. Justin is an expert in designing structures and processes for global teams, analytics, reporting, KPIs, Lead Management, Sales Process, and Sales UX, Advanced Lead Nurturing, Complex Lead Lifecycles, Optimized and scalable templates and processes for campaign operations, Custom data models in Salesforce and Marketo, and Custom integrations and applications.

Justin has studied Certificate in Marketing Management, Marketing at Sauder School of Business, Certificate in Integrated Marketing Strategy, Award of Achievement in Web Analytics, Marketing, Web Analytics at UBC Continuing Studies, Graduate Studies, English Literature at The University of British Columbia, and Honours BA, English Literature at University of Toronto. He has worked as the Sr. Director, Solutions Architecture, Director of Solutions Architecture, Marketo Solutions Architect, and Senior Marketo Consultant at Perkuto, Director of CRM at ClearFit, and Marketing Strategist & Product Developer at CGA-Canada (Certified General Accountants Association of Canada).