Matthew Erb is an experienced Support Engineer with a strong background in the IT industry. He possesses a Certificate in IT Security Specialist from the Academy of Learning and has worked with both OS X and Windows 10. With a demonstrated history of technical support, computer repair, and remote desktop work, Matthew is a skilled individual with a talent for troubleshooting and resolving issues. He has worked with OSCO Construction Group as both a Technical Operations Analyst and Technical Support Analyst, as well as Synoptek as a Support Engineer I. Previously, Matthew has also worked with Atlantic Superstore and Telegraph-Journal, giving him experience in various industries.