Minnesota State University, Mankato

President/Owner at Soo Sports

Soo Sports

President/Owner

I oversee and provide day-to-day management of the National Products Group which includes National Lending, Prepaid Division and our Tax Program.  This includes supervision of the Group's short and long term financial performance, credit quality, business development, operations, human resurces and regulatory issues.

Sunrise Banks

EVP, Director - National Products Group

We are a start-up Fixed-Base Operator (FBO) at the Sioux Falls Regional Airport.  We offer fuel service, ground handling and hangar space for general aviation and commercial planes.  Other services will be provided as we grow the business.  We opened for business October 13, 2011.

Maverick Air Center, LLC

President/Co-Owner

-Responsible for the development, ongoing management, and monitoring of all national product programs (credit cards, debit cards, internet lending, and retail storefront lending, etc.) administered by FFS for banks within the corporation
-Responsible for the oversight and vendor management of third party marketers that are involved with national products
-Monitored and tracked the performance of each program to ensure profitability as well as compliance with company policies, governing rules, regulations and regulatory guidance documents 
-Responsible for all sales and development of new programs

Fishback Financial Solutions

Senior Vice President of Operations

-Managed and developed 6-9 exempt personnel (direct reports) along with 20-54 other exempt and 225-540 associates (indirect reports), reporting to the Group Director of 	 Collections
-Managed the daily operation of inbound and outbound collections
-Utilize knowledge and experience to identify ways to improve efficiencies to reduce department expenses and limit losses

HSBC Card Services

Director of Collections

-Managed and developed six exempt personnel (direct reports) along with eleven other exempt and 125 - 175 associates (indirect reports), reported to the Chief Executive Officer 
-Managed the daily operation of Risk, Security, Fraud, Account Processing, Correspondence, Chargebacks and Data Entry
-Responsible for forecasting volumes, staffing and expenses for the department

Specialized Card Services (acquired by Household Credit Services/HSBC)

Director of Account Services

-Managed and developed two national account managers, three marketing analysts while directing three systems engineers and two project managers, reported to the
 Vice President of Sales and Marketing
-Responsible for profitability and client satisfaction for the largest petroleum client 
-Work with client to develop strategic direction of their business along with driving new initiatives

Alliance Data

Account Executive

-Directed an account team including one marketing analyst and two systems engineers, reporting to the Vice President of Sales and Marketing
-Ensure overall customer satisfaction for five petroleum marketers for which we provided Network Services and BankCard Settlement processing
-Sold additional company products and/or services to the customer by identifying the customer’s present and future needs
-Coordinated technical requirements between the company and customer staffs to implement new products and/or services
-Negotiated letters of intent for the new product or service along with obtaining renewals and extensions on customer contracts
-Developed annual account plans to meet customer and company business objectives

Brian Tordsen