Kendall Wallace has an impressive background in user experience design and research, emphasizing on creating elevated touchpoints to enhance user experience. She has studied at Monroe Community College, the University of Virginia, and The Wharton School, and has gained knowledge in Global Culture and Commerce, History, Supply Chain Management & Corporate Finance. Previously, she has worked with Facebook, Independent Consulting, ParkJockey, and the University of Virginia, utilizing her skills in Sketch, Invision, Axure, HTML, CSS, JavaScript, prototyping, wire-framing, usability testing, surveys, customer interviews, personas, user journeys, and card-sorting. Kendall is also a high-energy facilitator of communication workshops that promote teamwork and collaboration. She is passionate about product design, particularly unique travel experiences, and is constantly incorporating exceptional customer experience with research insights into her work.