David Haynes

Partner Success Manager at AUGMENTT
Summary
David Haynes is a proactive Customer Success Manager with a problem-solving mindset in the B2B Saas industry, collaborating with leading enterprise partners to enhance sales efficiency and operational processes.
His focus lies in building robust teams and effective communication channels to ensure client requirements, preferences, and success stories are communicated appropriately for product improvement, higher retention rates, and celebrating achievements.
Aside from his professional role, David facilitates a weekly DemoLab session alongside other CSMs, covering a range of topics like Cart Abandonment, Marketing, Zapier/webhooks, and engaging in open floor Q&A sessions.
David's educational background includes studies in API Development, ReactJS, JavaScript, CSS, HTML, networking for web developers, computer science, and marketing, showcasing his diverse skill set and commitment to continuous learning.
With a vast array of industry experiences including roles as a Web Developer, Product Advisor, Kayak Guide, and Graphic Designer, David has honed his skills in customer success management, web development, marketing, and analytics, bringing a multifaceted approach to his current position at AUGMENTT.
His past engagements at Zaui Software, Freelance Web Development, Jim Pattison Lexus, and Contact Canada have provided him with a solid foundation in client engagement, product advisory, and strategic management.
David Haynes's professional journey demonstrates a versatile background encompassing technological expertise, customer-centric approaches, and a passion for fostering collaborative relationships to drive business success.