Bill Bates is an accomplished customer service professional with over four years of experience in providing customer support. He is a licensed benefit advisor who has worked in a fast-paced environment in the largest insurance exchange. Prior to that, he has also provided customer service as a packaging artist. Bill is known for his commitment to customer service, his ability to build strong relationships, and his problem-solving skills. He has studied architecture and art at San Joaquin Delta College, which has given him a creative and strategic approach to building relationships. Bill has worked for various organizations, including Horticultural Printers and Dr Pepper Snapple Group, as a production artist, graphic designer, and senior packaging artist.