Pedro Martins is an experienced Business Analyst and IT Project Manager from Brazil with expertise in implementing new technologies and business processes using methodologies such as Scrum, Agile Software Development, Use Cases, User Story Maps, UML, and BPMN. He holds a Master's Degree in Information Systems and a Bachelor's Degree in Business Administration with a focus on Foreign Trade from Curtin University and the Escola Superior de Propaganda e Marketing, respectively. Pedro has worked for large organizations such as Advance Business Consulting, Lojas Americanas S.A., and Eletrobrás, where he successfully translated business and user needs into custom IT solutions. He is a key contributor during the implementation process and has a demonstrated ability to use conceptual diagrams and risk matrix to ensure success.