Steve Alzamora is an accomplished Senior Customer Success Manager with extensive experience in client services and customer success. He has leveraged Software as a Service (SaaS) platforms to facilitate Quantitative and Qualitative Research for several Fortune 500 Brands across various verticals, including Consumer Packaged Goods, Entertainment, Healthcare, Media, Retail, Technology, and others. Steve has a proven track record of maintaining and fostering client relationships, executing business development, conducting onboarding and training sessions, managing internal teams, and cultivating both internal and external best practices. He studied COMM, Communication, and English at William Paterson University of New Jersey. Steve's previous roles include Customer Success Manager at Feedback Loop, Director Of Client Services at FUEL CYCLE, Senior Research Director, and Research Manager at Digital Market Intelligence at GfK Custom Research North America, North America Panel Director, Online Acquisition, and Manager, Online Retention at Nielsen.