Willamette University

Talent Management Coordinator at R/GA

Portland, Oregon, United States

R/GA

Talent Coordinator

- Support HR and recruiting needs, coordinate candidate interviews, review candidate applications and portfolios- Administrative Assistant to the Managing Director and VP Executive Creative Director: manage their calendars, expense reports, client meetings, and other requests.- Organize travel for leadership and assist employees with self booking travel.- Organize client meetings, schedule rooms for internal and external meetings, maintain cleanliness of the meeting rooms and office common areas, manage the front desk, handle deliveries, restock the kitchens and track inventory of office items- Support the leadership team as needed- Attend and record resourcing meetings and creative reviews- Assist in internal office events and organizing group meetings/lunches

Office Services Coordinator

Worked closely with vendors and dropship accounts to ensure customers receive their orders, as well as monthly invoicing with multiple vendor accounts. Managed multiple shipping services used and worked with both domestic and international shippers. Assisted with customer support, manage inventory, and troubleshoot issues with the website through the Magento store back end.

Evolve Fit Wear

Customer Support Manager

Provided excellent customer support and troubleshot customer order issues. Fulfilled online product orders and created a positive relationship with vendors. Processed all refunds and exchanges and assist customers in finding what they need. Uploaded and organized products to the website. Assisted with monthly invoicing and billing from vendors. Assisted in social media marketing and product promotion including Facebook, Pinterest, and Instagram.+ Inventory incoming product orders, arrange products for photoshoots, repackage used and returned items

Customer Care

- Provided positive client experience for all Burncycle clients on a daily basis+ Mastered Mindbody as tool for scheduling clients, completing retail transactions and running reports+ Troubleshot account issues or discrepancies and assisted with new client set up+ Collaborated with compatible companies to spread Burncycle brand awareness and reach a larger market (i.e. KIND Snacks, Garden Bar, Barre3)

BurnCycle PDX

Studio Associate

Created and developed vegan, gluten-free, and raw food recipes, as well as produced desserts for individuals or businesses on an order-by-order basis. I co-produced our food blog, including recipe creation, photo shoots, website organization, and social media promotion. I managed the company's expenses and Quickbooks files. I assisted in connecting with other business for retail sales and/or cross-promotion of products (i.e. New Seasons, Kure, Lululemon).

Reya Tobias