Haasan Zaidi, a seasoned senior operations professional with 20 years of experience in international and domestic markets, has dedicated his career to achieving service delivery excellence with a customer-centric approach. Over the years, Haasan has worked for well-known industry leaders such as Bharti Airtel and IBM. With demonstrated expertise in service technology, risk management, and regulatory compliance, he has a proven track record of executing thought leadership in business planning, service delivery, and service efficiency. Haasan's strength lies in combining his experience in various roles with analytical and business development skills to drive growth and achieve goals. As Head of Operations at IGT Solutions and a former Group Head of Customer Experience at Bharti Airtel International, Haasan has led large global teams and built relationships with senior stakeholders. Alongside his operational expertise, Haasan has extensive data visualization and presentation skills, making him an all-around leader, adept at empowering and driving excellence in business domains.